Refund Policy

We have a 14-day return policy. This means you have 14 days after receiving your Sideklick device to request a return.

This policy applies to Sideklick, our physical autoclicker device. To begin any return, you must contact us before sending the product back.

Your Sideklick may be eligible for a return when all of the following requirements are met:

• The return is requested within 14 days after you receive the order.
• The Sideklick device is unused and in the same condition in which it was received.
• The device is returned with its original packaging and included components.
• You provide the receipt, order confirmation, or another valid proof of purchase.
• You contact us and receive return instructions before sending the device.

A refund may not be available for a Sideklick device that does not meet the eligibility and return conditions described in this policy.

• Devices that have been used, altered, misused, or damaged after delivery.
• Returns requested more than 14 days after delivery.
• Devices returned without their original packaging or included components.
• Returns without a receipt or other proof of purchase.
• Items sent back without first requesting and receiving return authorization.

The Sideklick device must be returned in the same condition in which it was received. It must be unused, placed in its original packaging, and accompanied by the receipt or proof of purchase.

Please pack the device securely to help prevent damage during return shipping. A return that arrives incomplete, used, or damaged may be declined or may not qualify for a full product refund.

To request a return, email info@sideklick.co. Include your order number, proof of purchase, and a brief explanation of why you are requesting the return.

• Contact us within the 14-day return window.
• Wait for confirmation that your return has been accepted.
• If accepted, we will send you a return shipping label and return instructions.
• Pack and ship your Sideklick according to the instructions provided.

We will notify you after we receive and inspect your return. We will also let you know whether the refund has been approved.

When approved, the refund will be issued to your original payment method within 10 business days, less the original and return shipping costs. Your bank or credit card provider may require additional time to process and post the refund to your account.

If your return is accepted, we will provide a return shipping label. The original shipping charge and the cost of return shipping will be deducted from the final refund amount.

Please use the return label and instructions supplied by our team. We cannot accept an unauthorized return sent before contacting us.

Please inspect your Sideklick order as soon as it arrives. Contact us immediately if the device is defective, damaged during delivery, or if you received an incorrect order.

Email info@sideklick.co with your order number, a description of the issue, and clear photos when applicable. We will review the issue and provide the appropriate next steps. Do not send the device back before receiving instructions.

Because Sideklick is our only product, we do not process standard direct exchanges. To request a different replacement device because of a defect, damage, or an incorrect order, contact us immediately so we can review the issue.

For other approved returns, you may place a new Sideklick order separately after completing the return process.

To request an order cancellation, contact info@sideklick.co as soon as possible and include your order number.

We will try to cancel the order before it is processed or shipped, but cancellation cannot be guaranteed once fulfillment has started. If the order has already shipped, the standard 14-day return policy will apply after delivery.

After a refund is approved, allow time for your bank or credit card company to process and post it. Processing times vary by financial institution.

If more than 15 business days have passed since we approved your return and the refund has not appeared, contact us at info@sideklick.co.

You can contact us with any question about a return, refund, damaged order, cancellation, or this policy.