Privacy Policy

Welcome to Sideklick. This Privacy Policy describes how Sideklick, referred to as the "Site," "we," "us," or "our," collects, uses, and discloses personal information when you visit sideklick.co, use our services, purchase Sideklick, or otherwise communicate with us regarding the Site. These activities are collectively referred to as the "Services."

The purpose of this policy is to help you understand our privacy practices and the choices that may be available to you. It applies to customers, website visitors, account users, and other individuals whose information we collect through the Services.

Effective and last updated date: January 16, 2026. By using or accessing the Services, you acknowledge the collection, use, and disclosure practices described in this Privacy Policy. If you do not agree with this policy, please do not use or access the Services.

The information we collect depends on how you interact with Sideklick and the Services. Personal information means information that identifies, relates to, describes, or can reasonably be associated with you.

• Personal information: Your name, email address, phone number, billing address, shipping address, account username, password, security information, and details you include in customer support messages.
• Payment information: Payment processors may collect bank account, credit card, debit card, billing address, and related payment details. We may receive payment confirmation and transaction information needed to complete your purchase.
• Order information: Your order number, product purchased, billing and shipping information, payment status, delivery details, returns, exchanges, and other transaction records relating to Sideklick.
• Device and technical information: Device type, browser type, operating system, network connection, IP address, and similar technical data.
• Usage information: Information about how you access and interact with the Site, your account, pages, emails, advertisements, and other features of the Services.

We collect personal information through the following sources:

• Information you provide: Information entered when you place an order, create or use an account, contact customer support, sign up for communications, or otherwise communicate with us.
• Automatic collection: We and service providers may use cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies to collect Usage Data when you visit the Site, open or click an email, or interact with advertisements.
• Third-party services: We may receive information from Shopify, payment processors, shipping providers, analytics providers, marketing platforms, and other vendors that support the Site and Services or collect information on our behalf.

Information received from third parties is handled in accordance with this Privacy Policy, subject to any legal limitations or obligations that apply.

We may use personal information for the following business and operational purposes:

• Process orders: To process payments, confirm and fulfill Sideklick orders, arrange shipping, send transaction notifications, and facilitate approved returns or exchanges.
• Customer support: To respond to questions, address order issues, communicate with you, and maintain our customer relationship.
• Fraud prevention and security: To detect, investigate, prevent, or respond to suspected fraudulent, illegal, harmful, or malicious activity and to protect our rights, users, accounts, and Services.
• Improve services: To understand how the Site is used, maintain functionality, troubleshoot problems, improve performance, personalize experiences, and develop or improve features.
• Marketing and advertising: Where applicable, to send promotional communications by email, text message, or postal mail and to tailor advertising on our Site or other websites.
• Legal obligations: To comply with applicable laws, regulations, court orders, lawful requests, accounting requirements, and tax obligations, and to enforce our terms or defend legal claims.

Shopify may process information to support account matching or other Shopify services you choose to use, subject to Shopify's own privacy policies.

We may disclose personal information to service providers and other parties when reasonably necessary to operate Sideklick, provide the Services, complete transactions, protect the business, or comply with legal requirements.

• Payment processors: To authorize and process payments, prevent payment fraud, and manage transaction records.
• Shipping partners: To prepare, ship, track, deliver, return, or replace Sideklick orders.
• Analytics providers: To understand Site traffic, customer interactions, performance, and service usage.
• Marketing providers: To deliver communications, measure campaigns, manage advertising, and personalize promotions where permitted.
• Platform and technology providers: Including Shopify and vendors that host, maintain, secure, or support our Site and Services.
• Legal requirements: To comply with applicable law, respond to lawful requests, protect our rights or the rights of others, investigate suspected wrongdoing, or support a business transaction such as a merger, financing, sale, or restructuring.

We retain personal information for as long as reasonably necessary to provide the Services, process and maintain order records, manage accounts, communicate with you, meet legal, tax, accounting, and compliance obligations, resolve disputes, prevent fraud, and enforce our agreements.

The retention period may vary depending on the type of information, why it was collected, whether an account remains active, and any legal or operational requirements. When information is no longer needed, we may delete it, anonymize it, or retain it only when required or permitted by law.

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access: Request confirmation of whether we process your personal information and request access to certain information we hold.
• Correction: Ask us to correct inaccurate or incomplete personal information.
• Deletion: Ask us to delete personal information, subject to legal and operational exceptions.
• Data portability: Request a portable copy of certain information where this right applies.
• Marketing opt-out: Unsubscribe using the link in a promotional email or contact us to stop receiving applicable marketing communications. You may still receive non-promotional order, account, security, or service messages.

To submit a privacy request, email info@sideklick.co. We may need to verify your identity before completing the request. Rights may be limited by applicable law, and we may retain information when legally permitted or required.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. We also rely on established service providers, including Shopify and payment processors, to protect information processed through their systems.

No method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security. You are responsible for keeping account credentials confidential and should contact us immediately if you believe your account or information has been compromised.

Sideklick and our service providers may process or store personal information in countries other than the country where you live. Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required, we take steps designed to use appropriate safeguards for international transfers and require service providers to handle information in accordance with applicable legal obligations.

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. Children should not submit personal information, create an account, or make a purchase without the involvement of a parent or legal guardian.

If you are a parent or guardian and believe a child has provided personal information to us, contact info@sideklick.co so we can review the request and take appropriate action.

The Site may contain links to websites, applications, or services operated by third parties. We do not control and are not responsible for the privacy, security, accuracy, or content practices of those third parties.

Before providing information to another website or service, review its privacy policy and terms. A link from Sideklick does not mean that we endorse or guarantee the third party's privacy practices.

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technology, or operational, legal, and regulatory requirements.

When we revise this policy, we will post the updated version on the Site, update the "Last updated" date, and take any additional steps required by applicable law. We encourage you to review this page periodically.

Contact us with questions about this Privacy Policy, our privacy practices, or a request concerning your personal information.